Shipping & Returns
Shipping Information
We carefully prepare and ship all orders from our shop. Please allow 1–3 business days for processing before your order ships.
Shipping Times
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
Once your order ships, you'll receive a confirmation email with tracking information.
Returns & Exchanges
We want you to love your purchase! If you're not completely satisfied, we're happy to help.
Return Policy
- Returns are accepted within 14 days of delivery.
- Items must be unused and in their original packaging.
- Personalized or custom items are final sale and cannot be returned.
How to Start a Return
Please contact us at info@robinsnestnc.net with your order number and reason for return. We'll provide instructions and a return shipping label if applicable.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please reach out within 48 hours of delivery with photos and we'll make it right.